Marketing & Leadership Coaching

An intimate mentoring experience designed to help hospitality leaders elevate their marketing and leadership to create big impact.

surge-co-coaching-shannon-2nd.jpg

I know you are an incredible hospitality business leader who wants to be the first choice in your market and industry.

The go-to when it comes to rising to the challenge and seeing it through.

See, I believe that confidence in your marketing and leadership shouldn’t stop you from stepping up.

β€œContinuous improvement occurs through the pursuance and acceptance of feedback.”

Hospitality Marketing Consultant

Are you, or your team experiencing…

β€’ A lack of clarity in your marketing message and communications

β€’ Feeling like a unique and impactful brand is out of reach for your business

β€’ A desire to develop your leadership skills and communication confidence

β€’ That it is time to enhance your team and customer connections

β€’ Aren’t getting the results you desire with your current marketing efforts

Hospitality Marketing Consultant
 
 

A coaching experience where…

You get high-level marketing support and guidance from an experienced industry expert who cares about your business as much as you do.

A coaching experience that helps you get clear on your value, who your high-value customers are, and how to find them

Proven frameworks to help you enhance your customer’s experiences at every touchpoint, so they choose you every time.

Clarity in your success metrics and how to take your marketing from zero to hero in your customer’s eyes.

An environment of trust where real feedback is provided, tools for improvement are simple and confidence in your communication is experienced.

 

If you’re ready to step into your leadership and create impactful marketing and grows your customer base, loyalty, and business, then let’s get started today and start experiencing success

 FAQ’s

 

+ What does the coaching experience look like?

The experience is different for everyone. However, first we create a personalised plan for what you want to achieve in your leadership and marketing journey. Next, we meet on regular basis in a safe and intimate online setting where we work towards achieving your specific outcomes to drive results. Opportunities for regular feedback are provided to ensure we are working in the right direction and towards achieving your goals.

+ How do I know if you are a good match for me and my business?

Do you desire to be:

  • A highly respected and knowledgeable leader creating exceptional hospitality experiences
  • The top-choice in their industry known for high-quality leadership, authority and marketing
  • Empowered in their life, business and team
  • Meaningful team contributor that drives eager traffic through their door consistently

Then this is for you!

+ What qualifications do you have?

Over 12 years of marketing experience with majority spent in top Club and Hotel Groups, plus

  • Bachelor of Commerce with Honours and a Double Major in Marketing and Public Relations with University of Wollongong (UOW).
  • Certified Digital Marketing Professional through the International Digital Marketing Institute & Monarch Institute.
  • Gaming Managers Development Course (GMDC) Bursary Winner with Aristocrat and Leagues Club Australia.
  • Hospitality Gaming & Professional Education Program at University of Las Vegas, Nevada (UNLV).
  • Certified Practicing Marketer with the Australian Marketing Foundation.

+ Who have you worked with in the past?

I’ve worked with several hospitality leaders across both Clubs and Hotels – check out my testimonials and brands who have trusted me with their marketing initiatives. Take some time to check out my Case Studies also that tell my clients stories and their success.

+ How do I apply?

Simply click any of the links above, complete the short form and book in your complimentary 30-min Discovery Call or reach out directly through the contact form and I’ll get back to you with 24 hours.